Sub-processors
The third parties below help us deliver Pacium and process customer data on our behalf under a Data Processing Agreement.
Last updated: 2026-05-22
| Entity | Purpose | Location | DPA |
|---|---|---|---|
| Convex | Application database and serverless backend | AWS eu-west-1 (Ireland) target | convex.dev/legal/dpa |
| Amazon Web Services | Cloud infrastructure, S3 storage, Bedrock LLM inference | EU (Ireland, Frankfurt) | AWS Customer Agreement / DPA |
| Anthropic | LLM inference (Claude) via Bedrock EU | Anthropic Ireland Ltd; inference target: Bedrock EU (transitioning from direct API) | anthropic.com/legal/data-processing-addendum |
| Google Cloud | Meeting transcription (Gemini via Vertex AI) and temporary audio staging in Cloud Storage | europe-west1 (Belgium) | cloud.google.com/terms/data-processing-addendum |
| AssemblyAI | Speech-to-text transcription for meeting recordings | EU processing available | assemblyai.com/legal/dpa |
| Vercel | Frontend hosting | Functions pinned to EU (fra1/cdg1) | vercel.com/legal/dpa |
| Hetzner | FastAPI email-intelligence service hosting | Falkenstein, Germany (EEA) | hetzner.com/AV/DPA_en.pdf |
| Microsoft | Email access (Microsoft Graph) when customer authorises | EU data residency where supported by customer tenant | aka.ms/m365dpa |
| Resend | Transactional email delivery | EU region available | resend.com/legal/dpa |
| Stripe | Payment processing | EU (Ireland) | stripe.com/legal/dpa |
| PostHog | Product analytics | EU Cloud (eu.posthog.com) | posthog.com/dpa |
We update this list before any new sub-processor begins processing customer data and notify firm administrators of material changes.